Privacy Policy

Effective Date: 24 Nov 2025

Asian Herb (“we”, “us”, “our”) operates the website https://asianherbco.com (the “Website”). This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our multi-vendor herbal and ayurvedic ecommerce platform. By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address
• Account Information: Username, password (encrypted), order history
• Payment Information: Processed securely through third-party payment gateways
• Device & Usage Data: IP address, browser type, pages visited, time spent on the Website
• Vendor Information: Business name, GST details, bank details (for sellers only)

2. How We Collect Information

We collect information when you:

• Register an account
• Place an order
• Sign up for newsletters
• Contact customer support
• Apply as a vendor
• Browse the Website using cookies and tracking tools

3. How We Use Your Information

Your information may be used to:

• Process orders and payments
• Deliver products
• Manage your account
• Provide customer support
• Communicate order updates and offers
• Improve Website performance
• Prevent fraud and ensure security
• Comply with legal obligations

4. Sharing of Information

We may share your data with:

• Payment gateways for secure transactions
• Shipping partners for delivery
• Vendors for order fulfillment
• Government authorities if legally required

We do not sell or rent your personal information to third parties.

5. Multi-Vendor Marketplace Policy

Asian Herb is a multi-vendor platform. Vendors only receive the information necessary to fulfill customer orders. Vendors are strictly prohibited from misusing customer data.

6. Cookies Policy

We use cookies to:

• Improve Website functionality
• Remember login sessions
• Analyze user behavior
• Improve marketing performance

You can disable cookies from your browser settings.

7. Data Security

We implement strong security measures to protect your personal data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Withdraw marketing consent

You may contact us anytime for these requests.

10. Ayurvedic & Herbal Disclaimer

All products sold on Asian Herb are intended for general wellness purposes only and not as medical advice. Customers are advised to consult healthcare professionals before use. We are not liable for misuse of any product.

11. Children’s Privacy

Our Website is not intended for children below the age of 18. We do not knowingly collect personal data from minors.

12. Policy Updates

We may update this Privacy Policy anytime. Changes will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Website: https://asianherbco.com
Email: greenlabhealthcare@gmail.com
Phone: +91 9999991494
Address: Greenlab Healthcare, C-173, Mayapuri Industrial Area, Phase 2, New Delhi – 110064